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Grub2 themes ubuntu download update#
Even the older v3.2 magician software didn't give you the option to load firmware update files! I ended up clicking one of the links in the software "magician info", which offered a "Download software and manual button" button. No instructions on the website, other than to use the "SSD magical tool". enc format, which I've never heard of before in my extensive computer experience. All they could offer me was to select a difference product to SSD and lodge it that way!Ĩ) firmware updates on site are in the. V4 lacks the ability to create a bootable CD or USB stick, which the older version 3.2 has (despite the help files saying v4 software does!)ħ) Support were unable to offer me a direct Email address for support to request assistance in writing. I know that's not the tech support teams fault, that's managements fault.Ħ) Online help (in v4 of the software, which is the latest I might add) is incorrect. It looks like they have little to no internal resources for their support team either (screenshots, manual, etc). Who designs **** websites like this? They look prettty but are functionally useless! Not properly tested, should never have been released to the public.ĥ) tech support has no knowledge of the product, and does not have the software available to them to even look at. Even the link to this "tool" just takes you to a search page. I presume that mean the Magician software. The same issue applies to seeking online support via Email I might add.ģ) No local support, all US based, despite a local 1300 number.Ĥ) References to software that doesn't exist "SSD magical tool" in their FAQs. Both the US and Australian sub site do not give you the sub option to select the SSD model after you select "solid state device" in the primary selection menu on the support section of their pages. I simply cannot recommend this product, even if it might be at the top of the current performance tree.ġ) The magician software is poorly designed, unintuitive, poor help files.Ģ) Samsung's website is useless.